Good Customer Service - 05/02/14

   Lately, I'm on a great streak landing THE BEST store clerks in Middle Tennessee.  In just the last few months, I've had a clerk at Dunham's Sporting Goods in Columbia, a clerk at Michael's, a clerk at Target, a clerk at Bath & Body Works & a clerk at Belk pull a coupon out of their own pocket and give it to me during my transaction.
   I'm a couponer as you know if you watch my Saving You Money segments.  However, sometimes I forget mine or maybe it's expired.  These nice clerks, in every instance, thought enough of this customer to take a few extra seconds to save me money.  For that, I am forever loyal to their store and their brand.  Save me a few bucks--- I'm yours!
   Two of them didn't technically pull out a paper coupon.  They asked me to get out my smartphone and pulled up the coupon there.  The others had extra paper coupons and gladly handed them over.  One such coupon saved me about $50.  It was for a kayak, which was a big purchase anyway.  Then the coupon for a certain percentage off just made my day... actually it made my week.
    You hear so much bad about customer service these days.  I just had to take a moment to set the record straight.  There are still plenty of businesses that value business.  Either they hire well, train well or maybe their employees just have initiative.
   Either way, I'm endeared to Dunham's, Target, Michael's, Bath & Body Works & Belk.
 

 

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Last Update on February 27, 2015 10:09 GMT

ESCALATOR-PANTS

SOMERVILLE, Mass. (AP) -- It's awfully cold in the Boston area to go without pants. Transit officials say a commuter riding the "T" lost his trousers to an escalator. A spokesman for the Massachusetts Bay Transportation Authority tells the Boston Herald the man's pants got caught in the escalator. The commuter wasn't hurt, but he was left standing in his shorts while his trousers were stuck at the bottom of the escalator. Transit officials are urging commuters to be mindful of loose clothing.

DOG BREEDS-NYC

NEW YORK (AP) -- The Big Apple is giving little Frenchies some love. The French bulldog is now the most popular breed in New York City. The American Kennel Club says the flat-faced, bat-eared little dogs move past the bulldog to the top spot. The AKC says the rest of the top five in NYC are Labrador retrievers, German shepherds and golden retrievers. Nationally, Labs stay number-one for a record 24th year.

COCA-COLA BOTTLE

ATLANTA (AP) -- It's the real thing -- but is it real art? The curvy Coca-Cola bottle is being celebrated by an Atlanta art museum. The High Museum is opening an exhibit tomorrow to mark the 100th anniversary of the iconic Coke bottle. Visitors will be able to see original designs, a prototype of the 1915 bottle and the work of artists who have been inspired by the now-classic bottle. "The Coca-Cola Bottle: An American Icon at 100" runs through October 4.

NEW BABY ORCA

SEATTLE (AP) -- Scientists are seeing the splash of little whale fins. A third baby orca has been spotted off the coast of Washington state. Brad Hanson, a biologist with the National Oceanic and Atmospheric Administration, says the baby killer whale looks great and is very active. It's the third baby born to whale pods in recent months in the area. But the experts warn the orca population is still dangerously low.

 
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