Good Customer Service - 05/02/14

   Lately, I'm on a great streak landing THE BEST store clerks in Middle Tennessee.  In just the last few months, I've had a clerk at Dunham's Sporting Goods in Columbia, a clerk at Michael's, a clerk at Target, a clerk at Bath & Body Works & a clerk at Belk pull a coupon out of their own pocket and give it to me during my transaction.
   I'm a couponer as you know if you watch my Saving You Money segments.  However, sometimes I forget mine or maybe it's expired.  These nice clerks, in every instance, thought enough of this customer to take a few extra seconds to save me money.  For that, I am forever loyal to their store and their brand.  Save me a few bucks--- I'm yours!
   Two of them didn't technically pull out a paper coupon.  They asked me to get out my smartphone and pulled up the coupon there.  The others had extra paper coupons and gladly handed them over.  One such coupon saved me about $50.  It was for a kayak, which was a big purchase anyway.  Then the coupon for a certain percentage off just made my day... actually it made my week.
    You hear so much bad about customer service these days.  I just had to take a moment to set the record straight.  There are still plenty of businesses that value business.  Either they hire well, train well or maybe their employees just have initiative.
   Either way, I'm endeared to Dunham's, Target, Michael's, Bath & Body Works & Belk.
 

 

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Last Update on October 24, 2014 09:09 GMT

COIN TOSS-MAYOR

LIMA, Peru (AP) -- Usually, one flips a coin to determine things like who gets the ball first in a football game or who gets first dibs at the last slice of pie or something. But to settle an election? That's what happened in a small town high in the Peruvian Andes. Two candidates tied at the ballot box -- with each getting 236 votes in the municipal election. Peru's electoral law allows tie races to be decided by a coin toss. So the coin was tossed. And the winner -- Wilber Medina. His rival says he's cool with the results. It isn't known whether heads or tails carried the day -- and the election.

PUMPKINS-PIGS

SOMERSWORTH, N.H. (AP) -- It started as a potential case of pilfered pumpkins. But it turned out to be a windfall for a group of pigs. Foster's Daily Democrat in Somersworth, New Hampshire reports hundreds of pumpkins were reported stolen earlier week. The gourds had been set aside behind a school to be sold this weekend at a craft fair. The investigation didn't get far. Turns out a farmer spotted the pumpkins and asked a school worker if he could take them to feed his pigs. The school employee didn't know the pumpkins were being saved -- and the farmer took them. Police say the only ones that turned out happy in the whole episode -- are the hogs.

FIREWORKS-FUNERAL

SPRINGFIELD, Mo. (AP) -- When the fireworks burst in the air tomorrow night over Springfield, Missouri -- it won't be the Fourth of July -- but the last of James Carver. A Missouri funeral director will be bidding farewell to his dad -- by having his cremated remains mixed with fireworks -- and launched into the sky. Carver's father is the first to try the program by Greenlawn Funeral Homes. His son Jim is the funeral director -- and says the eight-minute fireworks display will be followed by a cookout and memorial celebration.

 
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