Good Customer Service - 05/02/14
Lately, I'm on a great streak landing THE BEST store clerks in Middle Tennessee. In just the last few months, I've had a clerk at Dunham's Sporting Goods in Columbia, a clerk at Michael's, a clerk at Target, a clerk at Bath & Body Works & a clerk at Belk pull a coupon out of their own pocket and give it to me during my transaction.
I'm a couponer as you know if you watch my Saving You Money segments. However, sometimes I forget mine or maybe it's expired. These nice clerks, in every instance, thought enough of this customer to take a few extra seconds to save me money. For that, I am forever loyal to their store and their brand. Save me a few bucks--- I'm yours!
Two of them didn't technically pull out a paper coupon. They asked me to get out my smartphone and pulled up the coupon there. The others had extra paper coupons and gladly handed them over. One such coupon saved me about $50. It was for a kayak, which was a big purchase anyway. Then the coupon for a certain percentage off just made my day... actually it made my week.
You hear so much bad about customer service these days. I just had to take a moment to set the record straight. There are still plenty of businesses that value business. Either they hire well, train well or maybe their employees just have initiative.
Either way, I'm endeared to Dunham's, Target, Michael's, Bath & Body Works & Belk.