Good Customer Service - 05/02/14

   Lately, I'm on a great streak landing THE BEST store clerks in Middle Tennessee.  In just the last few months, I've had a clerk at Dunham's Sporting Goods in Columbia, a clerk at Michael's, a clerk at Target, a clerk at Bath & Body Works & a clerk at Belk pull a coupon out of their own pocket and give it to me during my transaction.
   I'm a couponer as you know if you watch my Saving You Money segments.  However, sometimes I forget mine or maybe it's expired.  These nice clerks, in every instance, thought enough of this customer to take a few extra seconds to save me money.  For that, I am forever loyal to their store and their brand.  Save me a few bucks--- I'm yours!
   Two of them didn't technically pull out a paper coupon.  They asked me to get out my smartphone and pulled up the coupon there.  The others had extra paper coupons and gladly handed them over.  One such coupon saved me about $50.  It was for a kayak, which was a big purchase anyway.  Then the coupon for a certain percentage off just made my day... actually it made my week.
    You hear so much bad about customer service these days.  I just had to take a moment to set the record straight.  There are still plenty of businesses that value business.  Either they hire well, train well or maybe their employees just have initiative.
   Either way, I'm endeared to Dunham's, Target, Michael's, Bath & Body Works & Belk.
 

 

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Last Update on March 31, 2015 07:11 GMT

COPPER BULL

HURRICANE, Utah (AP) -- A copper bull is now a steer. The statue outside the Barista's restaurant in Hurricane, Utah, has lost its most prominent feature. Some in town weren't very bullish on the statue's oversized realism. Opponents even wanted the city council to revoke Barista's business license. Restaurant owner Stephen Ward has decided to modify the bull. But he tells the Spectrum newspaper he isn't bowing to community pressure. Ward says he decided the bull would -- quote -- "look better without the weenie."

TOILETS IN THE CITY

DENVER (AP) -- When you've got to go in downtown Denver -- there are not enough places to go. Officials are studying the need for more public bathrooms in the Mile High City. The Denver Post reports the city is dealing with the problem of people peeing in the streets. One city council woman notes downtown is becoming an increasingly popular area for the arts and sporting events. The Post reports a consulting firm is looking into the potty problem and is preparing a report for the council's April 11 community meeting.

BRAZIL-GOLD BAR

RIO DE JANEIRO (AP) -- A rabbit's foot? No way. A horseshoe? Nope. One Brazilian businessman says his lucky charm is a bar of gold. Federal police report Werner Rydl was detained when he tried to board a plane with a 23-ounce gold bar. Globo television's G1 Internet portal reports the man's lawyer says his client has traveled the world with his gold bar and never had a problem. The lawyer describes his client as "eccentric." Federal police say the man didn't have the required receipt for the gold. He was freed pending trial.

AUTO SHOW-LINCOLN CONTINENTAL

DEARBORN, Mich. (AP) -- Elvis Presley had one. So did Clark Gable. It was even the ride of presidents. Soon, you'll be able to buy a Lincoln Continental again, too. Thirteen years after the last Continental rolled off the assembly line, Ford is resurrecting the storied nameplate. The new Continental debuts in concept form at this week's New York auto show. The production version of the full-size sedan goes on sale next year. Ford also has high hopes for the new Lincoln in the rapidly growing Chinese auto market.

 
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