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WBFF Fox 45 :: Pool Problems Have Customers Angry - John Dunn

September 19, 2012


Many Mid-State homeowners claim they have a disaster in the backyard..


They say a local pool company took their money, didn't finish the job, and left a huge mess.



The company is called Premier Pools and Patios, and last week the owners filed for bankruptcy.



FOX 17 News has learned those owners have a criminal past.


"Nobody likes to see a construction zone in their backyard," says one Williamson County homeowner.


It was supposed a beautiful pool completed in time for Summer, but months later it's still a mess.


A homeowner, who doesn't want to be identified, says he paid $93,000 dollars to Premier Pools and Patios.



The work started last November, but he claims workers wouldn't show up for weeks at a time.


"When April and May rolled around, we began to get a little nervous because we were still dealing with basically a mud hole in our backyard," says the homeowner.


Premier Pools and Patios currently has an "F" rating with the Better Business Bureau.



Last week the company filed for bankruptcy.



A list of creditors includes nearly 100 customers and subcontractors across Middle Tennessee.


FOX 17 News spoke to a number of former customers, all of whom are out tens of thousands of dollars for pools that were never completed.


"In my mind they're shysters, they're absolute criminals. They have a very bad habit of lying to the consumer, and they're not a legitimate company in my opinion," says the homeowner.


FOX 17 News has learned that Premier's owners, Ed and Anna Shanks, have a sordid history.



They were arrested several years ago in Mississippi for home repair fraud. Prosecutors say they received payment to build pools, but performed little or no work.


FOX 17 was able to speak with Anna Shanks on the phone. She says she's very sorry about the bankruptcy, and that people are unhappy. However, on the advice of her attorney, she's not making any other comments.



The company claims to be the "pool people, people trust."



But now many customers have a mess on their hands and thousands of dollars down the drain.


The homeowner we interviewed estimates he'll pay an additional 40 to 50 thousand dollars to complete his pool and spa.



Meanwhile the case will soon be before a bankruptcy judge.



A meeting of creditors is set for next month.


For news updates follow John Dunn on twitter @WZTVJohnDunn


Pool Problems Have Customers Angry - John Dunn

Wednesday, September 19 2012, 09:47 PM CDT

Tennessee News

Documents detail charges against former official
May 22, 2013 12:36 GMT

KNOXVILLE, Tenn. (AP) -- Prosecutors in Knoxville say former Knox County Trustee Mike Lowe paid employees who never performed work.

The Knoxville News Sentinel (http://bit.ly/14wTIJO ) reported documents recently filed in Knox County Criminal Court allege Lowe and two former aides conducted a "continuous larcenous scheme" in which ghost employees were on the payroll.

Lowe, Delbert Morgan and Ray Mubarak face multiple theft charges.

A bill of particulars filed by the district attorney's office alleges Morgan bilked taxpayers out of nearly $197,000 by not showing up for work over four years.

The newspaper said Gregory P. Isaacs, Lowe's lawyer, and Tom Dillard, Mubarak's lawyer, declined comment Tuesday. Jeff Daniel, Morgan's attorney, could not be reached for comment.

In April 2012, when indictments were returned, Isaacs said Lowe strongly denied the allegations.

Information from: Knoxville News Sentinel, http://www.knoxnews.com

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