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Families Displaced After Burst Pipes, Fire Destroys Apartments - Eric Alvarez

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NASHVILLE, Tenn. (AP) -- Fox 17 News first met Tom and Mary Giglio January 18th, after a burst pipe at the Villa Louise Apartments forced them out of their home. 

Mary is in a wheelchair.  Her son Tom is on dialysis. They were hoping to go back to the home where they felt comfortable as soon as possible, but a fire tore through complex Thursday night, essentially ending any hope they had of going back.
 
"Now we have to face something else," Mary Giglio said.  "I really don't know if that's fair."
 
But the fire was only their latest problem.
 
Property owners Amcorp Realty initially told the complex tenants they would pay to put them up in an hotel while crews repaired the pipe problem.
 
Tenants later received an email, where Amcorp said renters  would  have to pay their own hotel expenses even though the repairs weren't complete.
 
On Friday, in the shadow of the wreckage,  management did not return Fox 17's calls.
 
That's when our search for help expanded to the Red Cross.  The organization initially was not involved because the apartments were technically vacant when the fire broke out, but regional CEO Joel Sullivan tells Fox 17 case workers would be happy see if any tenants qualify for Red Cross services.
 
"Those usually include food, shelter, clothing, mental health, health care with regard to prescription," Sullivan said.  "Then we meet with our partners to see what else we can do to help that family return to normal."

The cause of the fire is still under investigation, but fire officials say they do not believe the fire was not intentionally set.

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