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DoubleTree Hilton Hotel Housekeepers Protest for Thousands of Dollars in Unpaid Wages--Mikayla Lewis

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NASHVILLE, Tenn.- Nearly 100 people marched outside of the Double Tree Hilton Hotel in downtown this morning. Protesters were demanding the major hotel chain, pay nine of their housekeepers for work in Fall 2013.

Housekeepers like Marina Hernandez and Natalia Polvadera say they did not receive wages for cleaning guest rooms. The unpaid work worth nearly $13,000, according to the workers.

Through a Spanish to English translator, Hernandez said, " We just want to be able to get our wages that is why we're out here."

The housekeepers opened a wage theft case with Worker Dignity, a local labor rights group. The organization says the housekeepers worked directly for Frontline Esource Group, a subcontractor hired by the Double Tree Hilton. In October 2013, the workers say they did not receive their wages and reported the problem to the contract group. Workers Dignity says, Frontline Esource blamed it on Double Tree management.

Michael Actis-Grande, Worker Dignity member said, " If they are going to hire a company that doesn't pay their employees then that's unethical."

Workers Dignity says they met with the hotel's general manager, Steve Bohannon.

"He stated that he wanted them to get paid but the issue is you can say things. The general manager said to give him a call and one of the housekeepers called him and left a voice mail... there wasn't any response," said Brenda Perez, Workers Dignity spokesperson.

Fox 17 decided to give it a try, and called The Double Tree Hotel for a response. Fox 17 was sent to a voicemail and left a message. After emailing the hotel, Bohannon replied with this statement:

In 2013 the Doubletree Hilton contracted with a local cleaning company to provide housekeeping services for the hotel.  Throughout the year we honored the agreement by paying the contract company, in full, for these services.

The protestors today, who were employed by the cleaning company, are claiming they were not compensated by their employer during the fall of 2013 for their services. As a result these workers decided to voice their complaint in the form of a protest.

The Doubletree Hilton certainly understands their situation and is working with them, as well as the Advocacy Group representing them, to help resolve this issue. 

 We are currently not aware of the local cleaning companys disposition but attempts to reach them have been unsuccessful.  None-the-less, the Doubletree Hilton is confident that a resolution will soon be found to the satisfaction of all involved parties.  


Frontline Esource runs several facilities across the country. According to the company's website, it won client awards for Best of Staffing two years in a row. Fox 17 reached out to the group's Nashville office for a comment, and have not heard back yet.

Minard Abernathy, protester said, "This is about the rich trying to stay rich and oppressing the poor." 

With the Double Tree Hilton's average room rates set at more than $200 a night, some think the hotel is still responsible for paying the wages. 

Polvadera explained, " I don't know why they're not paying us, they're a well established hotel.We just want our pay. " 

For more information on Workers Dignity, CLICK HERE. 

Follow Mikayla Lewis on Twitter @MikaylaFox17

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